Gate 02 — customs

Customs declaration

Languages, stamped and dated.

ItalianC2
RomanianC2
EnglishC1
RussianB1
SpanishB1
DutchA1
Gate 03 — departures

The itinerary

Every stop, in order of departure.

Travel Coordinator & Group Tour Leader
WeRoad Italia SRL
  • Led end-to-end project management for 19+ international group tours (up to 15 participants), coordinating logistics and real-time problem-solving across cultural contexts under budget and time constraints.
  • Managed crisis situations autonomously, including emergency re-accommodation of 14 travellers, via structured decision-making under pressure.
  • Designed and facilitated team-building activities, driving group cohesion and high satisfaction scores.
  • Adapted itineraries dynamically based on group feedback and conditions.
Boarded
Mar 2023
Status
Present
PicNic Runner
Picnic Hubs B.V. — UTC
  • Delivered groceries efficiently and on time via electric vehicle, ensuring order accuracy and friendly service in a fast-paced logistics team — proof of successful integration into a Dutch working environment.
Boarded
Apr 2025
Landed
Nov 2025
Customer Care Assistant
WeRoad Italia SRL
  • Managed multi-channel client communication across the full customer journey, ensuring a seamless brand experience.
  • Conducted post-tour feedback analysis, turning recurring issues into actionable recommendations.
  • Handled complaints and service recovery with empathy, maintaining brand trust under pressure.
Boarded
May 2023
Landed
Nov 2023
Dialogue Specialist — Face-to-Face Engagement
Agorà SrlU
  • Delivered persuasive, insight-led communication for major non-profits (AIRC, Amnesty International, Emergency) in high-rejection environments.
  • Applied psycholinguistic techniques to tailor messaging in real time, improving engagement and conversion.
  • Built comfort with ambiguity and resilience under repeated rejection — core to consumer-facing roles.
Boarded
Dec 2019
Landed
Nov 2020
Client Hunter
Verisure Home Secure Systems
  • Generated new client leads for home security systems at on-site promotional stands across several municipalities in the province of Pavia, working alongside a colleague.
  • Paired direct, face-to-face engagement with a data-driven pitch to convert walk-up interest into signed contracts.
  • Wrapped up the role before relocating to Milan to begin a bachelor's degree.
Boarded
May 2019
Landed
Sep 2019
Gate 04 — research wing

Research notebook

Pages worth taping in.

MSc Applied Cognitive Psychology
Utrecht University, Netherlands · Graduated September 2025

"Emotional Engagement as a Driver of Sustainable Behaviour Change: Leveraging Cognitive Dissonance in Corporate Settings"

BSc Psychosocial Sciences of Communication
University of Milano-Bicocca, Italy · Graduated February 2023 · cum laude
Gate 05 — documents

PDF of my journey

The full flight log, printable.

Ala Braesco — Curriculum Vitae
Complete route, stamped and dated · PDF
Download ↓
Gate 06 — baggage

Baggage claim

What travels with me.

Consumer & behavioural psychology
Research & data analysis
Stakeholder communication
Project & logistics management
Sustainability & behaviour change
Commercial & leadership mindset
Python
Qualtrics
Microsoft Office
GIMP
Canva
Notion
Figma
Client hunting
Gate 07 — postcards

Postcards

Short notes sent from wherever the work takes me.

2025
Postcard: at the airport in Salta, Argentina, 24 August 2025 — rebooking a cancelled group flight to Iguazu
2024
Postcard: behind the wheel somewhere in Iceland, 31 March 2024 — travel coordinator and everything else
2023
Postcard: at the Customer Care desk, WeRoad HQ, 5 June 2023 — holding a stuffed puffin mid-call
2019
Postcard: at the Verisure stand in Vigevano, Italy, 5 July 2019 — first time client hunting on site, three new clients acquired
Passenger
Ala Braesco
Chisinau  ✈  Milano  ✈  Utrecht  ✈  Enschede
Role
Psychosocial Communication Scientist
Specialisation
Consumer Psychology · Coordination · Behaviour Change · Communication · Marketing
Class
Research
MSc
Contact
alabraesco@gmail.com
+39 327 973 0481

Fluent in four languages and one central idea: how attention becomes attitude, and attitude becomes action — applied across brand, sustainability, and cross-cultural teams.

↓ boarding begins below
Gate 01 — boarding
AB
cleared
for
research
Field notes

MSc-qualified consumer and cognitive psychologist with a strong foundation in behavioural science, persuasive communication, and research methodology. I design data-driven interventions and apply consumer psychology to real brand and sustainability challenges — then go coordinate the logistics myself.

Proven track record leading cross-cultural groups under time and budget pressure, from a 38-participant lab study to 19+ international group tours. Looking for a coordination or research role where real impact and purposeful growth intersect.

note to self — the same skill runs through both: reading a room, then redirecting it.